How can banks and credit unions continue to humanize digital experiences?
Some great points from industry leaders. Shared from BAI.org, published in June 2020....
The World’s Best Banks: The Future Of Banking Is Digital After Coronavirus
“Banking has changed irrevocably as a result of the pandemic. The pivot to digital has been supercharged,” says Jane Fraser, president of Citigroup and CEO of its gigantic...
BAI’s Banking Outlook: Digital Banking
Are your digital strategies aligned with customer preferences? On a recent webinar (April 2020), BAI shared the findings from the latest BAI Banking Outlook research. This links...
How COVID-19 Has Changed Payments & Banking Behaviors Forever
“COVID-19 has changed the way people work, shop, socialize, do their banking and make payments. While some consumers had already embraced digital options, others have moved to...
