eCU Technology™ builds solutions to make YOUR credit union relevant in a digital world.
THE ORIGINS™ SUITE
Whether in a branch or online, the Origins Suite is the fast, powerful, and flexible solution for growing your credit union. Designed by and built for credit unions, it uses modern, agile technology to optimize your existing back-office processes and assure healthy, future-proof growth.
MEMBERSHIP
Origins takes advantage of modern technology and a simple interface to streamline the account opening process, so your members can sign up in less than half the time.
LOANS
Don’t lose loan applicants because the process is complex or takes too long. Our simple, quick platform makes applying easy, whether it’s an existing member or a new one just signing up.
MANAGEMENT
Origins offers easy back-office management that supplements your current system. It integrates smoothly into all your existing membership and loan processes.
Our quick and intuitive application is over twice as fast as the industry average.†
MEMBERSHIP
Modern, simple technology to open new accounts anytime, anywhere
This optimized, multi-channel platform makes it simple and stress-free for prospective members and staff alike to complete an application, whether it’s in a branch, over the phone, or online.
KEY BENEFITS
- Open new accounts in under five minutes
- Intuitive design and workflow make the application quick and easy
- ID photo capture and auto-fillable forms reduce data entry
- Provides real-time funding options including debit, credit, ACH, and mobile check deposit
- Full digital document support for a variety of business accounts
- Integrated ID verification and credit checks streamline the approval process
- Automatic approval and core system account creation
LOANS
Make the lending process painless for your members and your staff
A simple but thorough interface and robust third-party integration ensures that your new and existing members have easy loan application options and you have what you need to quickly and confidently make decisions.
KEY BENEFITS
- Responsive system makes the loan process simple and easy
- Combine membership and loans to maximize efficiency
- Integrates with core system to auto-populate existing member data
- Flexible architecture supports multiple products
- Simple operations interface for back-office review and loan processing
MANAGEMENT
Manage the membership and loan process simply and easily
This secure, reliable, cloud-based platform integrates seamlessly with your existing processes, while automated approval options and back-office tracking give you the power to manage your membership and loan applications easily.
KEY BENEFITS
- Back-office platform allows staff to see high-level and detailed application data
- Target members and track marketing campaigns with promotional codes tied to application
- Easily document staff data on applications for internal reporting and audit purposes
- Data is always safe, secure, accurate, and backed up
- Web-based system is highly reliable and always available
OUR STORY
eCU Technology™ is a Credit Union Service Organization (CUSO) owned by First Service Credit Union of Houston, TX. As a community financial institution in a sprawling city like Houston, First Service was up against a number of nationwide financial institutions with an unbeatable branch footprint. So instead of trying to compete with physical size, we chose to outsmart the giants and create an unbeatable digital experience.
After proving ourselves by streamlining and expediting the First Service membership and loan signup processes, eCU Technology is now offering Origins to other credit unions. We are dedicated to the growth and success of your credit union by providing you with an account opening and loan application solution that is modern, simple, and customized to meet your credit union’s needs.
eCU Technology Insights
Financial service providers have spent decades developing processes, systems, and procedures that regard customers as a series of transactions. In most situations, they simply ignore the customer experience. At eCU Technology, we develop processes and build systems with members and employees at the heart of the experience, and that starts with extensive research, applied effectively.
NEWS
We want to keep you in the loop. Read all about the latest developments at eCU Technology.
RESEARCH
We strive to give you the best user experience possible. We start by doing our research.
BEST PRACTICES
Siloed knowledge is bad. That’s why we want to share what we’ve learned with others in the CU technology space.
REQUEST A DEMO
See the elegant simplicity of Origins for yourself.
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† According to a study by Signicat, the average time taken by consumers to complete online applications for bank accounts, credit card, insurance, or savings accounts was 18.45 minutes. According to internal testing of Origins, the average time to complete an online account application is less than five minutes, and the average time to complete an online loan application is eight minutes.