HOUSTON – With new pressure on ways to enhance online services amid the pandemic, eCU Technology is reporting its Origins Suite has “slashed abandonment rates” and reduced the time to complete mobile-first membership, consumer loan and business deposit applications.

According to the company, Origins’ current abandonment rate is a “mere 18% compared with the industry average of 40% and the average time to complete an online application is five minutes compared with the industry average of 18.45 minutes.”

eCU Technology said the suite of digital application solutions it created is designed to help credit unions of all sizes compete with national financial institutions by offering an unbeatable digital experience.

“A mobile-friendly application solution is no longer a nice to have, it’s now a matter of survival for community financial institutions of all sizes,” said David Bleazard, president/CEO of First Service Credit Union and chairman of the Board for eCU Technology.